Boost Your Restaurant’s Google Reviews with These 5 Effective Strategies
Customers often rely on these reviews to decide where to eat, so having a solid online presence can make or break your restaurant’s success. In this blog post, we’ll explore five effective strategies to increase your restaurant’s Google reviews without breaking a sweat.
Top 5 Complaints from Local Business Owners About Google Reviews
Since launching LOCALBOSS, I’ve been in touch with local business owners daily, and it’s astonishing how many of them have entirely given up on reviews. What once brought them joy has turned into a hassle, a source of frustration, and a significant pain point.
And it’s totally understandable.
These are my TOP 5 complaints from local business owners regarding Google reviews (AI would need to make countless calls to gather these insights)
LOCALBOSS Goes Freemium
Millions of Local Businesses owners can access Review Management for the first time
How to ask your customers for a review and don’t feel awkward about it
Let’s be honest, asking for reviews can feel awkward, especially if you’re shy or worried about pressing your customers. Let’s see how to achieve it so you can boost your ratings and don’t feel bad about it.
How AI and chatGPT will transform small local businesses
AI is here, and it will transform everything as coal, elecricity, computing and internet did before. In the wake of this new 5th revolution that is only starting, learn what is ChatGPT, see in action and learn how it can help your Small Local Business.
Buying fake positive Reviews is a very bad idea for your local business: 5 reasons to prove it
Are you considering buying fake online reviews to improve the online reputation of your business? Avoid doing this, as it can damage your business in the following ways.
3 ways to directly link users to review your business in Google maps
This week Google Updated its Guidelines to specifically prohibit giving incentives to customers who left a bad review to change it. The thing is that you should not be doing these dodgy techniques. Negative reviews will happen, because no matter how well you run your business, everyone has a different perception and what is heaven […]
How to change my business to “Service Area” in Google Maps
If your business doesn’t have a permanent location with the classic signage, and you don’t receive customer visits in your location (i.e. a Plumber, locksmith or a wedding planner), you can still appear in Google Maps, but as “Service Area” Business. Service Area businesses are those who don’t share their business location address, but Google […]
How to delete my business from Google Maps
Closing a business is painful. But it can be even more painful to have it removed from Google Maps. As a rare exception to the transparency and reliability offered by Google in its products, this is a highly confusing process filled with traps that will make our goal even harder. Two things you must know […]
Beware of 1 Star Review scams and the fight against fake reviews
The latest quick-hack trend is to attack businesses with 1 star fake reviews asking for amazon gift cards in exchange.
How to track Google Reviews, and why every local business should track them
Tracking your reviews is critical to determining whether your business is facing some threats (lose the current rating) or to benefit from opportunities (increase your rating faster!).
It also helps you understand your baseline and quickly identify when your rating is drifting (and why).
Tracking your reviews also will naturally help you set targets, and you will intuitively push to reach them.
What happened to the Google My Business APP and what to do about it
Google has been warning us for a long time that they were shutting down the Google My Business app in July 2022:
Google Business Messages for local business: Should you activate the business chat or not? 🤔
Few years ago Google introduced a very cool feature for Local Business Owners: a chat to allow customers (specially the ones considering buying from us) to chat with businesses from Google Maps. This is called Google Business Messages and has it’s own entity in Google.
How to respond to negative reviews on Google: The complete guide
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When we meet a new local business owner the first thing they ask us is always the same: “Can you remove my 1 star reviews?”. No, we can’t, but we can tell you how to deal with them to turn them around or at least minimise their impact.
What’s the Impact of a 1 star review to your score?
They say that “A happy customer tells a friend; an unhappy customer tells the world”. The problem is that they tell the world and also post it on Google Maps, ruining our Real Score and Rating trends.
Today we are going to find out what’s the real damage, and see a couple of scenarios of what’s the impact of a negative review and what it takes to recover from it.
How is the Google Maps rating calculated and what is the “real rating”?
How does Google calculate the score that shows in our business listing? You guessed it: it’s a basic round up of the average reviews score, which is calculated as explained in this post.
Google Maps is testing new expanded review forms for Restaurants, Hotels and Attractions
Google is launching expanded review forms for the Hotel, Restaurant and Attraction categories and this is what you have to know about.
How to get review rating and stars in Google Search results
Trustpilot, Google Maps, Ekomi, Tripadvisor, Google Merchant Reviews… there are hundreds of review platforms out there, but they are not all the same and they are not aimed to do the same. In this series of posts we will learn what platform is best to achieve our goals, starting today with platforms that can give us the stars rating in the results snippet in our SERPs.
