Localboss is now Cinquo
New brand, same essence. Everything stays the same (or better). After much hard work and reflection, we want to share some important news: Localboss is evolving and is now Cinquo. This change in name and identity isn’t a “starting over” point, but a step forward. The platform you already know, use, and trust remains the […]
CINTIA has arrived: the best review reply agent in the market
For years, you’ve heard us say: “At Localboss, we don’t automate review responses.” This wasn’t because we dislike AI, but because the way it has been used until now (ChatGPT + prompts + templates) never gave us enough peace of mind for something as sensitive as a business’s reputation. It messes things up, makes you […]
You can now share your Localboss access with your managers and team in a simple and secure way
At Localboss, we keep listening to our customers to make review management easier than ever. Today, we’re introducing a highly requested feature: Delegated Users. With this new functionality, you can now share access to Localboss with your team without requiring them to be managers of your Google Business Profile. What is a delegated user? A […]
How to create delegated users in Cinquo
Are you a Cinquo customer and want to share access to the app and web platform with your team? Here’s how to do it: Adding a delegated user from the desktop version To add delegated users, go to the Cinquo desktop version on a computer: https://panel.cinquo.io 1. Go to the delegated users section (the user […]
Why does Cinquo need you to accept these Google permissions? (And why you don’t need to worry)
We get it—granting permissions for an app to access your Google Business Profile can feel a bit uncomfortable, especially when you see terms like “edit” or “delete” in the list. But don’t worry—we’re here to explain exactly what we do (and don’t do) with that access. What we do with your data 📊 Cinquo connects […]
What can we learn from the new Google Maps Transparency Report?
Google has published its new Google Maps Content Transparency Report with 2024 data—offering fresh insights into how user-generated content is managed and moderated on the platform. This first-ever report marks a significant step toward greater transparency and trust in Google Maps services, with the company committing to releasing regular updates moving forward. What does the […]
How can I delete or reboot Cinquo permissions to access my Google Business Profile?
If you’re having trouble getting new reviews to update on your Google Business Profile (GBP) and appear in the Cinquo app, it may be due to a permission not being granted correctly. Below, we detail the steps you need to follow to revoke access permissions and correctly link the app, ensuring that new reviews are […]
Have you received an email from Google Business?
In the past few days, many business owners have received an email from Google with the subject line “Keep your Business Profile trustworthy and reliable”. At first glance, it seems like a simple reminder about the importance of managing business information on Google Maps and Search. But is that all, or is there something more […]
Italy, Fake Reviews, and the Risk of Losing Opinions on Google
The Italian government, led by Giorgia Meloni, has announced a proposed law aimed at curbing the growing problem of fake reviews in restaurants and hotels. Among the measures proposed are requiring users to identify themselves when posting a review and providing evidence that they have visited the establishment. Additionally, the law includes the right for […]
Cinquo crowned «Fastest Growing App» at App Oscars 2024
Cinquo (former Localboss) completed another major milestone in its short history on December 5th. In Berlin, the Spanish startup has been distinguished as “Fastest Growing App” at the App Growth Awards 2024. Xavier and Jordi, co-founders of Cinquo, traveled to the German capital to attend the event. This is an international distinction that validates and […]
