Localboss is now Cinquo
New brand, same essence. Everything stays the same (or better). After much hard work and reflection, we want to share some important news: Localboss is evolving and is now Cinquo. This change in name and identity isn’t a “starting over” point, but a step forward. The platform you already know, use, and trust remains the […]
CINTIA has arrived: the best review reply agent in the market
For years, you’ve heard us say: “At Localboss, we don’t automate review responses.” This wasn’t because we dislike AI, but because the way it has been used until now (ChatGPT + prompts + templates) never gave us enough peace of mind for something as sensitive as a business’s reputation. It messes things up, makes you […]
You can now share your Localboss access with your managers and team in a simple and secure way
At Localboss, we keep listening to our customers to make review management easier than ever. Today, we’re introducing a highly requested feature: Delegated Users. With this new functionality, you can now share access to Localboss with your team without requiring them to be managers of your Google Business Profile. What is a delegated user? A […]
How to create delegated users in Cinquo
Are you a Cinquo customer and want to share access to the app and web platform with your team? Here’s how to do it: Adding a delegated user from the desktop version To add delegated users, go to the Cinquo desktop version on a computer: https://panel.cinquo.io 1. Go to the delegated users section (the user […]
Why does Cinquo need you to accept these Google permissions? (And why you don’t need to worry)
We get it—granting permissions for an app to access your Google Business Profile can feel a bit uncomfortable, especially when you see terms like “edit” or “delete” in the list. But don’t worry—we’re here to explain exactly what we do (and don’t do) with that access. What we do with your data 📊 Cinquo connects […]
What can we learn from the new Google Maps Transparency Report?
Google has published its new Google Maps Content Transparency Report with 2024 data—offering fresh insights into how user-generated content is managed and moderated on the platform. This first-ever report marks a significant step toward greater transparency and trust in Google Maps services, with the company committing to releasing regular updates moving forward. What does the […]
How can I delete or reboot Cinquo permissions to access my Google Business Profile?
If you’re having trouble getting new reviews to update on your Google Business Profile (GBP) and appear in the Cinquo app, it may be due to a permission not being granted correctly. Below, we detail the steps you need to follow to revoke access permissions and correctly link the app, ensuring that new reviews are […]
Have you received an email from Google Business?
In the past few days, many business owners have received an email from Google with the subject line “Keep your Business Profile trustworthy and reliable”. At first glance, it seems like a simple reminder about the importance of managing business information on Google Maps and Search. But is that all, or is there something more […]
Italy, Fake Reviews, and the Risk of Losing Opinions on Google
The Italian government, led by Giorgia Meloni, has announced a proposed law aimed at curbing the growing problem of fake reviews in restaurants and hotels. Among the measures proposed are requiring users to identify themselves when posting a review and providing evidence that they have visited the establishment. Additionally, the law includes the right for […]
Cinquo crowned «Fastest Growing App» at App Oscars 2024
Featured
Cinquo (former Localboss) completed another major milestone in its short history on December 5th. In Berlin, the Spanish startup has been distinguished as “Fastest Growing App” at the App Growth Awards 2024. Xavier and Jordi, co-founders of Cinquo, traveled to the German capital to attend the event. This is an international distinction that validates and […]
Localboss launches the new version of its APP (November 2024)
After months of work, the new version of the Localboss app has been released on both iOS and Android. In addition to laying the foundations of internal infrastructure for our future projects, with significant changes in the backend, the new Localboss app brings other new features for the user. At a quick glance the screens […]
Localboss nominated in the APP GROWTH AWARDS as «Fastest Growing APP»
Localboss has been nominated for the APP GROWTH AWARDS, one of the most important awards in the marketing ecosystem and the app global growth.. The ceremony will take place on Thursday, December 5, 2024, coinciding with the App Promotion Summit in Berlin. Among the dozens of nominations, we find ourselves in the category of Fastest Growing APP. […]
Localboss nominated for Best Innovative Concept at MDR 2024 Awards
We are pleased to announce that Localboss has been nominated in the prestigious Marca de Restauración 2024 Awards, whose gala will take place at Platea Madrid on October 16th, in the category of Best Innovative Concept. This will be the IX edition of the awards, being the highest recognition in the organized catering industry. We […]
Review gating: Why hiding reviews is illegal, unethical and counterproductive?
Featured
Online reviews play a crucial role in shaping the perception of a business. Given this reality, some businesses turn to questionable practices—like review gating—to improve their online image. However, hiding negative reviews is not only unethical, it can also be illegal and harmful in the long run. What methods are used to prevent negative reviews […]
Google Reviews: The Secret Factor for Ranking High on Search Engines
There are various aspects of the Google Business Profile that significantly affect how you rank on search engines. Different categories have varying levels of impact, including the business name, primary business category, reviews!!!, predefined services by Google, and opening hours, among others. Today, as we know well at Localboss, we are here to talk about […]
How to create incentives for your restaurant employees with Localboss?
In the world of restaurants, keeping your employees motivated is key to offering exceptional service and fostering customer loyalty. An effective way to do this is through incentives that encourage requesting reviews. Localboss, an innovative tool for review management, can help you implement these incentives easily and effectively. In this article, we explain how you […]
Cinquo: The essential App to take control of your business reputation
Featured
If you own a business, you already know how challenging it can be to manage your online presence and customer reviews. That’s where Cinquo comes in—a tool designed to make your life easier. Let’s walk through its main features so you can see how it adds real value to your business. Location management With Cinquo, […]
How to report fake reviews on your Google Maps Business Profile
Reviews on Google can have a significant impact on your business’s reputation. While positive reviews can attract new customers, negative ones may drive them away. However, not all negative reviews are fair or accurate. In this article, we’ll explain how to remove fake or inappropriate reviews from your Google Business Profile, and what steps you […]
