Missing Google Reviews Bug – What we know so far (March 2026)
UPDATE: From March 15th, this issue has been solved by Google If you’ve noticed that some of your Google reviews have been disappearing and reappearing since January, you aren’t alone. There’s currently a bug (a technical problem) on Google Business Profile, that is causing some reviews to disappear. They appear back again after some days, […]
Why does Cinquo need you to accept these Google permissions? (And why you don’t need to worry)
We get it—granting permissions for an app to access your Google Business Profile can feel a bit uncomfortable, especially when you see terms like “edit” or “delete” in the list. But don’t worry—we’re here to explain exactly what we do (and don’t do) with that access. What we do with your data 📊 Cinquo connects […]
What can we learn from the new Google Maps Transparency Report?
Google has published its new Google Maps Content Transparency Report with 2024 data—offering fresh insights into how user-generated content is managed and moderated on the platform. This first-ever report marks a significant step toward greater transparency and trust in Google Maps services, with the company committing to releasing regular updates moving forward. What does the […]
Have you received an email from Google Business?
In the past few days, many business owners have received an email from Google with the subject line “Keep your Business Profile trustworthy and reliable”. At first glance, it seems like a simple reminder about the importance of managing business information on Google Maps and Search. But is that all, or is there something more […]
Google Reviews: The Secret Factor for Ranking High on Search Engines
There are various aspects of the Google Business Profile that significantly affect how you rank on search engines. Different categories have varying levels of impact, including the business name, primary business category, reviews!!!, predefined services by Google, and opening hours, among others. Today, as we know well at Localboss, we are here to talk about […]
How to report fake reviews on your Google Maps Business Profile
Reviews on Google can have a significant impact on your business’s reputation. While positive reviews can attract new customers, negative ones may drive them away. However, not all negative reviews are fair or accurate. In this article, we’ll explain how to remove fake or inappropriate reviews from your Google Business Profile, and what steps you […]
How to add a user in your Google Business Profile?
Remember, only an owner of a Business Profile can add, edit or remove people’s access Step 1: Sign in to Google My Business The first thing you need to do is sign in to your Google My Business account. You can do this by visiting Google My Business and logging in with your Google account credentials. Step […]
Why Your Business Needs Localboss’s Partial Rating
In the competitive business world, every detail counts. That’s why, at Localboss, we have added the function of partial rating as one of our star metrics for clients, not available on the basic Google Business platform. Do you want to know how this tool can benefit your business? As most of our users tell us, […]
5 Reasons to Include Google Reviews on Your Company’s Website
Google Reviews has become an essential tool for small businesses. In highly competitive industries, it’s hard to stand out and create a unique value proposition, so many customers turn to the opinions of others for information. Including these reviews on your company’s website not only enhances your online reputation but can also attract more customers […]
3 ways to directly link users to review your business in Google maps
This week Google Updated its Guidelines to specifically prohibit giving incentives to customers who left a bad review to change it. The thing is that you should not be doing these dodgy techniques. Negative reviews will happen, because no matter how well you run your business, everyone has a different perception and what is heaven […]
How to change my business to “Service Area” in Google Maps
If your business doesn’t have a permanent location with the classic signage, and you don’t receive customer visits in your location (i.e. a Plumber, locksmith or a wedding planner), you can still appear in Google Maps, but as “Service Area” Business. Service Area businesses are those who don’t share their business location address, but Google […]
How to delete my business from Google Maps
Closing a business is painful. But it can be even more painful to have it removed from Google Maps. As a rare exception to the transparency and reliability offered by Google in its products, this is a highly confusing process filled with traps that will make our goal even harder. Two things you must know […]
What happened to the Google My Business APP and what to do about it
Google has been warning us for a long time that they were shutting down the Google My Business app in July 2022:
Google Business Messages for local business: Should you activate the business chat or not? 🤔
Few years ago Google introduced a very cool feature for Local Business Owners: a chat to allow customers (specially the ones considering buying from us) to chat with businesses from Google Maps. This is called Google Business Messages and has it’s own entity in Google.
How to respond to negative reviews on Google: The complete guide
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When we meet a new local business owner the first thing they ask us is always the same: “Can you remove my 1 star reviews?”. No, we can’t, but we can tell you how to deal with them to turn them around or at least minimise their impact.
My customer reviews are not showing up on Google Maps
10-06-2022 Update: Barry Schwartz recently wrote about this topic 30-06-2022 Update: I found this great post from Joy Hawkins on the topic Has it happened to you? The situation is as follows. You ask for a review to a delighted customer who leaves the building as happy as he can be, promising to leave a […]
