How to customize Cintia step by step (so it responds how you would)

Cintia is an AI agent built on Gemini that learns about your business to suggest and respond to reviews just the way you would. Unlike typical AI review-response tools, which return an answer to a prompt with certain instructions, Cintia is an assistant that understands, learns, and decides. The best way to think about it […]

Automate your review replies with Cintia: the full guide

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Replying to reviews is one of those tasks that seems small until you’re managing several locations at once. We know we’ve never been advocates of automation, but with Cintia, our AI review-reply agent that learns your tone, the rules change. Cintia can suggest replies for you to check before publishing them, and from now on, […]

How to use Cinquo’s measurable QR codes: a step-by-step guide

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Cinquo’s measurable QR codes let you get more Google reviews and know exactly who or which spot generated them. In this guide you’ll learn what delegated users are, how to create measurable QR codes by role, how to manage them, how to track their performance, and how to bring them into your store. The best […]

Report your negative reviews with Cinquo

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Not every 1-star review is a fair one Every business owner knows the feeling: a review pops up that’s clearly fake, written by someone who was never your customer, or that flat-out violates Google’s policies. You know it shouldn’t be there — but what do you do next? Most of the time, the answer is: nothing. […]

Introducing AI Summaries: understand your reviews like never before

Qualitative analysis, finally at your fingertips You’ve always been able to track your rating, reply to reviews, and chase that better rating. But reviews are more than stars — they’re your customers telling you, in their own words, what they love and what needs work. Until now, reading through hundreds of reviews to extract patterns […]

ChatGPT-4o: How to Implement It in Your Business to Improve Your Reviews

OpenAI, the American company that revolutionized the world in 2022, has done it again. The launch of ChatGPT-4o in May 2024 has once again put artificial intelligence (AI) in the spotlight, and not just because of the controversies surrounding the use of Scarlett Johansson’s voice as a voice assistant, reminiscent of the movie Her. ChatGPT-4o […]