Turn your best reviews into Instagram content in one tap
A five-star review is one of the most valuable pieces of marketing a restaurant or local business can have, and yet most of them are left forgotten on Google, never read by anyone outside that platform. At Cinquo we don’t think it has to be that way: if a customer took the time to write […]
May 5 is Online Reputation Day
Today is May 5. 5/5. That perfect score we’re all chasing. And that’s exactly why today we’re taking a step we’d been thinking about for a while: declaring May 5 Online Reputation Day. We’ve officially registered it with the National Day Archives to start giving it some weight and open up the conversation. This isn’t […]
Missing Google Reviews Bug – What we know so far (March 2026)
UPDATE: From March 15th, this issue has been solved by Google If you’ve noticed that some of your Google reviews have been disappearing and reappearing since January, you aren’t alone. There’s currently a bug (a technical problem) on Google Business Profile, that is causing some reviews to disappear. They appear back again after some days, […]
CINTIA has arrived: the best review reply agent in the market
For years, you’ve heard us say: “At Localboss, we don’t automate review responses.” This wasn’t because we dislike AI, but because the way it has been used until now (ChatGPT + prompts + templates) never gave us enough peace of mind for something as sensitive as a business’s reputation. It messes things up, makes you […]
You can now share your Localboss access with your managers and team in a simple and secure way
At Localboss, we keep listening to our customers to make review management easier than ever. Today, we’re introducing a highly requested feature: Delegated Users. With this new functionality, you can now share access to Localboss with your team without requiring them to be managers of your Google Business Profile. What is a delegated user? A […]
Why does Cinquo need you to accept these Google permissions? (And why you don’t need to worry)
We get it—granting permissions for an app to access your Google Business Profile can feel a bit uncomfortable, especially when you see terms like “edit” or “delete” in the list. But don’t worry—we’re here to explain exactly what we do (and don’t do) with that access. What we do with your data 📊 Cinquo connects […]
What can we learn from the new Google Maps Transparency Report?
Google has published its new Google Maps Content Transparency Report with 2024 data—offering fresh insights into how user-generated content is managed and moderated on the platform. This first-ever report marks a significant step toward greater transparency and trust in Google Maps services, with the company committing to releasing regular updates moving forward. What does the […]
Why are my Google Reviews disappearing?(Issue Fixed – Feb 12)
Update Friday 14th Feb 2025We see all profiles get back to normal 😌 Download Localboss and track your reviews Update Wed 12th Feb 2025We see some profiles recovering their reviews back. Allow few hours (or even a couple of days) for the fix to reach your profile. There are 100 Million listings in Google Maps […]
Italy, Fake Reviews, and the Risk of Losing Opinions on Google
The Italian government, led by Giorgia Meloni, has announced a proposed law aimed at curbing the growing problem of fake reviews in restaurants and hotels. Among the measures proposed are requiring users to identify themselves when posting a review and providing evidence that they have visited the establishment. Additionally, the law includes the right for […]
Cinquo crowned «Fastest Growing App» at App Oscars 2024
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Cinquo (former Localboss) completed another major milestone in its short history on December 5th. In Berlin, the Spanish startup has been distinguished as “Fastest Growing App” at the App Growth Awards 2024. Xavier and Jordi, co-founders of Cinquo, traveled to the German capital to attend the event. This is an international distinction that validates and […]
Localboss launches the new version of its APP (November 2024)
After months of work, the new version of the Localboss app has been released on both iOS and Android. In addition to laying the foundations of internal infrastructure for our future projects, with significant changes in the backend, the new Localboss app brings other new features for the user. At a quick glance the screens […]
Review gating: Why hiding reviews is illegal, unethical and counterproductive?
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Online reviews play a crucial role in shaping the perception of a business. Given this reality, some businesses turn to questionable practices—like review gating—to improve their online image. However, hiding negative reviews is not only unethical, it can also be illegal and harmful in the long run. What methods are used to prevent negative reviews […]
Google Reviews: The Secret Factor for Ranking High on Search Engines
There are various aspects of the Google Business Profile that significantly affect how you rank on search engines. Different categories have varying levels of impact, including the business name, primary business category, reviews!!!, predefined services by Google, and opening hours, among others. Today, as we know well at Localboss, we are here to talk about […]
How to create incentives for your restaurant employees with Localboss?
In the world of restaurants, keeping your employees motivated is key to offering exceptional service and fostering customer loyalty. An effective way to do this is through incentives that encourage requesting reviews. Localboss, an innovative tool for review management, can help you implement these incentives easily and effectively. In this article, we explain how you […]
Cinquo: The essential App to take control of your business reputation
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If you own a business, you already know how challenging it can be to manage your online presence and customer reviews. That’s where Cinquo comes in—a tool designed to make your life easier. Let’s walk through its main features so you can see how it adds real value to your business. Location management With Cinquo, […]
How to report fake reviews on your Google Maps Business Profile
Reviews on Google can have a significant impact on your business’s reputation. While positive reviews can attract new customers, negative ones may drive them away. However, not all negative reviews are fair or accurate. In this article, we’ll explain how to remove fake or inappropriate reviews from your Google Business Profile, and what steps you […]
The Power of First Impressions: Why Initial Reviews Matter for Your Business
Introduction In the 21st century, online reviews have become a cornerstone of consumer decision-making. As a business owner, understanding the significance of the first reviews your business receives is crucial in shaping your online reputation and influencing potential customers. Let’s delve into why these initial reviews hold immense power and how you can leverage them […]
5 Strategies to Boost Your Business’s Google Reviews in 2024
Google reviews are crucial for your business’s reputation. They not only influence the perception of your brand but also affect your search engine ranking (SEO). Here are five effective strategies to improve your Google reviews in 2024 organically, without the need to buy them (which we strongly advise against at Localboss). 1. Offer an Exceptional […]
