CINTIA has arrived: the best review reply agent in the market
For years, you’ve heard us say: “At Localboss, we don’t automate review responses.” This wasn’t because we dislike AI, but because the way it has […]
Localboss crowned «Fastest Growing App» at App Oscars 2024
Localboss completed another major milestone in its short history on December 5th. In Berlin, the Spanish startup has been distinguished as “Fastest Growing App” at […]
Review gating: Why hiding reviews is illegal, unethical and counterproductive?
Online reviews play a crucial role in shaping the perception of a business. Given this reality, some businesses turn to questionable practices—like review gating—to improve […]
How to create incentives for your restaurant employees with Localboss?
In the world of restaurants, keeping your employees motivated is key to offering exceptional service and fostering customer loyalty. An effective way to do this […]
Localboss: The essential App to take control of your business reputation
If you own a business, you already know how challenging it can be to manage your online presence and customer reviews. That’s where Localboss comes […]
The Perfection Bias: why do we distrust perfect reviews?
Have you ever searched for a business and found a list of only 5-star reviews? Your instinctive reaction might be distrust. This phenomenon is known […]
Why we DON’T automate all responses to reviews at Localboss?
Lately, we’ve been getting this question a lot, and we want you to know why we don’t automate responses to all reviews. At Localboss, our […]
How to respond to negative reviews on Google: The complete guide
When we meet a new local business owner the first thing they ask us is always the same: “Can you remove my 1 star reviews?”. No, we can’t, but we can tell you how to deal with them to turn them around or at least minimise their impact.
How to use Cinquo’s measurable QR codes: a step-by-step guide
Cinquo’s measurable QR codes let you get more Google reviews and know exactly who or which spot generated them. In this guide you’ll learn what […]
Report your negative reviews with Cinquo
Not every 1-star review is a fair one Every business owner knows the feeling: a review pops up that’s clearly fake, written by someone who was […]
Introducing AI Summaries: understand your reviews like never before
Qualitative analysis, finally at your fingertips You’ve always been able to track your rating, reply to reviews, and chase that better rating. But reviews are […]
Missing Google Reviews Bug – What we know so far (March 2026)
UPDATE: From March 15th, this issue has been solved by Google If you’ve noticed that some of your Google reviews have been disappearing and reappearing […]
Localboss is now Cinquo
New brand, same essence. Everything stays the same (or better). After much hard work and reflection, we want to share some important news: Localboss is […]
You can now share your Localboss access with your managers and team in a simple and secure way
At Localboss, we keep listening to our customers to make review management easier than ever. Today, we’re introducing a highly requested feature: Delegated Users. With […]
How to create delegated users in Cinquo
Are you a Cinquo customer and want to share access to the app and web platform with your team? Here’s how to do it: Adding […]
Why does Localboss need you to accept these Google permissions? (And why you don’t need to worry)
We get it—granting permissions for an app to access your Google Business Profile can feel a bit uncomfortable, especially when you see terms like “edit” […]
What can we learn from the new Google Maps Transparency Report?
Google has published its new Google Maps Content Transparency Report with 2024 data—offering fresh insights into how user-generated content is managed and moderated on the […]
