Turn your best reviews into Instagram content in one tap
A five-star review is one of the most valuable pieces of marketing a restaurant or local business can have, and yet most of them are left forgotten on Google, never read by anyone outside that platform. At Cinquo we don’t think it has to be that way: if a customer took the time to write […]
How to customize Cintia step by step (so it responds how you would)
Cintia is an AI agent built on Gemini that learns about your business to suggest and respond to reviews just the way you would. Unlike typical AI review-response tools, which return an answer to a prompt with certain instructions, Cintia is an assistant that understands, learns, and decides. The best way to think about it […]
Automate your review replies with Cintia: the full guide
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Replying to reviews is one of those tasks that seems small until you’re managing several locations at once. We know we’ve never been advocates of automation, but with Cintia, our AI review-reply agent that learns your tone, the rules change. Cintia can suggest replies for you to check before publishing them, and from now on, […]
Goals in Cinquo: set review targets for your team and check if they hit them
“We need more reviews this month” You’ve said it. Your manager has said it. And at the end of the month nobody knows whether it happened, because “more” isn’t a number, it has no deadline, and nobody owns it. That’s exactly what Goals fixes. You set a specific target — this many reviews, at this […]
How to use Cinquo’s measurable QR codes: a step-by-step guide
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Cinquo’s measurable QR codes let you get more Google reviews and know exactly who or which spot generated them. In this guide you’ll learn what delegated users are, how to create measurable QR codes by role, how to manage them, how to track their performance, and how to bring them into your store. The best […]
Report your negative reviews with Cinquo
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Not every 1-star review is a fair one Every business owner knows the feeling: a review pops up that’s clearly fake, written by someone who was never your customer, or that flat-out violates Google’s policies. You know it shouldn’t be there — but what do you do next? Most of the time, the answer is: nothing. […]
Introducing AI Summaries: understand your reviews like never before
Qualitative analysis, finally at your fingertips You’ve always been able to track your rating, reply to reviews, and chase that better rating. But reviews are more than stars — they’re your customers telling you, in their own words, what they love and what needs work. Until now, reading through hundreds of reviews to extract patterns […]
CINTIA has arrived: the best review reply agent in the market
For years, you’ve heard us say: “At Localboss, we don’t automate review responses.” This wasn’t because we dislike AI, but because the way it has been used until now (ChatGPT + prompts + templates) never gave us enough peace of mind for something as sensitive as a business’s reputation. It messes things up, makes you […]
How to create delegated users in Cinquo
Are you a Cinquo customer and want to share access to the app and web platform with your team? Here’s how to do it: Adding a delegated user from the desktop version To add delegated users, go to the Cinquo desktop version on a computer: https://panel.cinquo.io 1. Go to the delegated users section (the user […]
How can I delete or reboot Cinquo permissions to access my Google Business Profile?
If you’re having trouble getting new reviews to update on your Google Business Profile (GBP) and appear in the Cinquo app, it may be due to a permission not being granted correctly. Below, we detail the steps you need to follow to revoke access permissions and correctly link the app, ensuring that new reviews are […]
How to add a user in your Google Business Profile?
Remember, only an owner of a Business Profile can add, edit or remove people’s access Step 1: Sign in to Google My Business The first thing you need to do is sign in to your Google My Business account. You can do this by visiting Google My Business and logging in with your Google account credentials. Step […]
